FAQ
Frequently answered questions
- How do I get help?
- How do I purchase/buy credits?
- How do I create a video of a tour
- Why is audio muted / What is the "click to listen" button / Can music auto-play?
- How do I deactivate/un-publish a tour?
- How do I merge/combine duplicate customer accounts?
- Why can I not send emails to my customers?
- How do I upload a video to YouTube?
- How do I delete a tour?
- Why is branding not showing on the branded tour?
- How to Move a Tour From One Customer to Another
- Improving Email Deliverability (Preventing Tourbuzz Emails from being sent to Client's SPAM Folder)
- What if I need to make changes to the tour after I have published it?
- How do i fix description formatting?
- Why is the text on my Flyer so small? Can I change this?
- How can I turn off image/photo names in the slideshow?
- How do I customize a design and assign it to a customer?
- How do I re-send the Tour Announcement email
- What If I Want to Hide the Property Address?
- Can I downgrade/revert a full tour to a photos only delivery?