FAQ
Frequently answered questions
- How do I get help?
- Why is audio muted / What is the "click to listen" button / Can music auto-play?
- How do I create a video of a tour
- How do I purchase/buy credits?
- What's your pricing?
- How do I delete a tour?
- How do i fix description formatting?
- How do I deactivate/un-publish a tour?
- How do I merge/combine duplicate customer accounts?
- Why can I not send emails to my customers?
- How to Move a Tour From One Customer to Another
- Step 2 - Creating an immersive 3D tour
- Improving Email Deliverability (Preventing Tourbuzz Emails from being sent to Client's SPAM Folder)
- How do I upload a video to YouTube?
- Why is branding not showing on the branded tour?
- Why can't my client edit the flyer?
- How do I customize a design and assign it to a customer?
- Why is the Stats Page Not Showing Many Views?
- Can my customer delete images?
- What if I need to make changes to the tour after I have published it?