Urbanimmersive Help
  • Business Solution
  • Immersive 3D tour - 2D & UIMeet 3D Support
  • Client Panel

FAQ

Frequently answered questions

  • Why is audio muted / What is the "click to listen" button / Can music auto-play?
  • How do I create a video of a tour
  • How do I delete a tour?
  • What's your pricing?
  • Why can I not send emails to my customers?
  • How do I deactivate/un-publish a tour?
  • How do I purchase/buy credits?
  • How do I merge/combine duplicate customer accounts?
  • Tourbuzz Terminology
  • How to unarchive a Tour
  • How to Move a Tour From One Customer to Another
  • Comment puis-je corriger le format de la description ?
  • How do I customize a design and assign it to a customer?
  • How do I change the "Produced By" Section of my tour?
  • Why can't my client edit the flyer?
  • How do I upload a video to YouTube?
  • Improving Email Deliverability (Preventing Tourbuzz Emails from being sent to Client's SPAM Folder)
  • Why is the text on my Flyer so small? Can I change this?
  • Can my customer delete images?
  • How do I re-send the Tour Announcement email
  • 1
  • 2
  • 3

Categories

  • Getting Started
  • Manage Immersive 3D tours
  • Manage UiMeet3D
  • Manage Tours
  • Manage Customers
  • Client panel
  • Manage Designs
  • Manage Flyers
  • Trouble shooting
  • Tutorial Videos
  • Business Management
  • FAQ
No results found

© Urbanimmersive 2025. Powered by Help Scout