Urbanimmersive Help
  • Tourbuzz Platform
  • Platforme Tourbuzz - FR
  • Business Solution - EN
  • Solution d'entreprise - FR

FAQ

Frequently answered questions

  • How do I get help?
  • Why is audio muted / What is the "click to listen" button / Can music auto-play?
  • How do I create a video of a tour
  • How do I purchase/buy credits?
  • What's your pricing?
  • How do I delete a tour?
  • How do I merge/combine duplicate customer accounts?
  • How do I deactivate/un-publish a tour?
  • Why can I not send emails to my customers?
  • How do i fix description formatting?
  • Tourbuzz Terminology
  • How to Move a Tour From One Customer to Another
  • Improving Email Deliverability (Preventing Tourbuzz Emails from being sent to Client's SPAM Folder)
  • How do I upload a video to YouTube?
  • Why can't my client edit the flyer?
  • Why is branding not showing on the branded tour?
  • How do I customize a design and assign it to a customer?
  • Can my customer delete images?
  • Why is the Stats Page Not Showing Many Views?
  • How do I re-send the Tour Announcement email
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Categories

  • FAQ
  • Getting Started
  • Manage Immersive 3D tours
  • Manage Tours
  • Manage Customers
  • Manage Designs
  • Manage Flyers
  • Client Panel
  • Business Solutions
  • Tutorial Videos
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