Cancel or refund an invoice
When you create an invoice, you will also have the option of cancelling it by creating credit. It may also happen that you only need to refund the bill partially. Here's how to make a refund;
A refund does not cancel an order.
If the invoice is paid by credit card and you made a refund, the credit amount will be sent automatically to the credit crunch who paid the bill. From the dashboard, click on Invoices
Select the option from the invoice you need to refund. and click Refund
The refund will not cancel the order
All the information will be auto-field with the information from the invoice. At the lower box, you can edit what needs to be refunded. The invoice can be refunded partially or completely.
When you are ready, you can activate the credit