How to cancel or refund an order
A refund does not cancel an order
If the invoice is paid by credit card and you made a refund, the credit amount will be sent automatically to the credit crunch who paid the bill
From the dashboard, click on Invoices
Select the option from the invoice you need to refund. and click refund
The refund will not cancel the order
All the information will be auto-field with the information from the invoice.
At the lower box, you can edit what needs to be refunded. The invoice can be refunded partially or completely.
When you are ready you can activate the credit