Order process

Log in to your customer portal and click on ORDERS, you must go through the different steps of the process in order to confirm the order. If the order is not confirmed at step 7, it will not be sent to customer service. As soon as the confirmation is done, you will receive a confirmation by email. within you will have an invitation to add the appointment to your Google calendar. You will also have indications of how to prepare the home for the shooting. 

Standard Order

1. ADDRESS

Type the address you looking for. This page is linked with Google API. Make sure to select one of the choices available. If the right address does not show, select the nearest place in the map and define the right address by clicking on the edit button at the right.

2. Choose a category and next a service

If you offer options with your services, it will appear here. Check all options you want to add with or without the quantity needed.

** If the selected photographer does not offer one of the options you chose, you will be warned that the option will be removed from your order.

4. Date

If all of photographers are not available for a day it will be noticed. When scheduling for a day without any availability, choose the best time of the day you would like your appointment and your provider will contact you to finalize the booking.

5. Time and photographer

Select the photographer and time. The ordering system will show the nearest photographer based on the address. If there is any travelling fees to add (based on your provider's configuration) it will show and be added to the invoice of this order.

The system shows the photographer's available time slots based on their set availability and existing appointments. It also calculates travel time between sessions and factors in how long your selected services will take, ensuring enough time is scheduled for each appointment.

** If the selected photographer does not offer one of the options you chose, you will be warned that the option will be removed from your order.

As a client, if there's no availability for a specific date you can request the best time for you. The Provider will receive an email to let him know your preference.

6. Additional Information

If you want a third party to be informed of the appointment date and time, add an email address there. If you need to add a note for the photographer or the client you can add it here. It will be seen by both.

Add all needed information.

7. Payment

This is the time to make sure all the information is correct. Select the payment method based on your configuration. If the client does not have an invoice address, add one it is mandatory. 

Review all information and Click Confirm my order

** I f you need to do any modification after the order is schedule. In your order Menu click EDIT THE ORDER