From Media Management to Editing

This guide will go over the process of uploading and delivering photos to an order. In this case, no editing will be done to the photos, if you want the photos to be edited by the post-production team, follow this guide instead.

1. Accessing order details

Click on the "My Orders" tab on the left-most bar.
Search for the desired order and click on the order to display its detail

2. Uploading your photos

Make sure to review the options for the photo shoot you did. You can add or remove any options by clicking on the pen icon inthe options section of your order.

To deliver your photos; Go to the media management section of your order and click on "Access to the media management".

Once inside you will see the main service section and the options selected, if applicable. You can upload your files by clicking on "Add medias" or simply drag and drop your files. Depending on the services chosen, you may find multiple boxes where you can upload photos, each box is labeled to indicate which photos should go where.

Please note that the minimum number of files written in red is only an indication of the chosen service.You are not forced to meet this minimum.

3. Grouping images

When you have uploaded your images they will be automatically grouped by image recognition. You can ungroup your images as needed and re-group them manually or with the automatic grouping tool.

If Auto-Grouping fonction doesn't group properly:
Select all photos and Ungroup, then Sort A-Z and click Auto-Grouping. Type the number of expositions

4. Sorting your order's content

After selecting all your photos, you can drag photos to change their order.

You'll see the final images in the buckets. Sort and delete non-desired photos and make sure the order of the pictures is the order you want to appear on the delivery page.

5. SPECIAL EDITS

If you need to send a Special Edition request (Virtual Staging, retouching request, etc.)

Select photo(s) you need to edit by selecting "Pick existing media", then select the photo you need a special edit. Add note if required.

6. Sending to edition

It's now time to send them to the post-production team. Click on "Send everything in editing".You can now chose which buckets to send to the post-production team and any relevant notes they could use. They will handle all necessary modifications to enhance the photos.

Note that a bucket can be sent without media if it is an additional option that uses photos from another service. Please include the notes necessary for processing.

Once everything is selected, click on "Send".

The average turn-around time for editing is 24 hours

7. Deliver photos to client (or activate automatic delivery)

Once the photos are back from editing, go back to the media management. You will see the final images of each bucket. Sort and delete non-desire photos and make sure the order of the pictures is the order you want them to appear on the delivery page. It's now time to send them to the client's delivery page. Click on "Deliver" .

If your account is configure for an automatic delivery, once the editing will be done, it will be send automatically to your client.

Select the bucket you want to send. Click "Import".

Once on the delivery page, it is possible to change the order and delete photos.

You can also add media, adjust who the upload will be made to, the language and see a preview of the delivery page. Click on "Complete" when you are ready to send it to your customer.